At e-Luca, we respect and protect the privacy of individuals who access our website and use our services.

This Privacy Policy describes how we collect, use, store, and protect the personal data of our users, in accordance with the Organic Law on Personal Data Protection of Ecuador and international best practices.

1. Identity of the Data Controller

   Controller: e-Luca
   Contact Email: contacto@e-luca.com
   Website: www.e-luca.com
   Country: United States of America

2. Personal Data We Collect

   We may collect first name, last name, email address, phone number, company, job title, voluntarily submitted information, and technical browsing data.

3. Purpose of Data Processing

   The data will be used to handle requests, provide information about services, manage business relationships, send informative communications, and improve the website experience.

4. Legal Basis for Processing

   Processing is based on the data subject’s consent, contractual relationships, legal compliance, and the legitimate interest of e-Luca.

5. Data Retention

   Data will be retained only for the time necessary to fulfill the purposes described.

6. Information Sharing

   e-Luca does not sell or commercialize personal data. Data may only be shared with providers or authorities when required by law.

7. Data Subject Rights

   The user may access, rectify, delete, object to, or revoke consent for their personal data by writing to contacto@e-luca.com.

8. Information Security

   e-Luca adopts reasonable measures to protect personal data.

9. Use of Cookies

   The website may use cookies to improve the user experience. The user can disable them from their browser.

10. Links to Third Parties

    e-Luca is not responsible for the privacy policies of external sites linked from our website.

11. Modifications

    e-Luca may update this Privacy Policy at any time.

12. Contact

    Email: contacto@e-luca.com
    Web: www.e-luca.com